Water Services

Residential - New Service Request Information

In order to establish a new service, the City of Crowley requires the following information to be presented in person in City Hall located at 201 E. Main Street.

  • Completed Utility Service Request Form 
  • A driver's license or state-issued ID
  • A deposit in the amount of $135
  • A nonrefundable new account fee of $15
  • A lease or closing disclosure (we must verify that the person seeking to open the account matches the names on the lease or deed)

If you are unable to come in person, you can email your completed utility service request form, copy of your ID, and copy of your lease or closing disclosure along with a One Time Credit Card Authorization Form to: customerservice@ci.crowley.tx.us

For information in Spanish (or any other language) click here


Commercial - New Service Request Information

To establish commercial service, you must submit the following either in person or via fax.

  • A completed utility service request form
  • A driver's license or state ID of the person responsible for utilities
  • A W-9 if service will be listed with the business name
  • A deposit in the amount of $135
  • A nonrefundable new account fee of $15

If you are unable to come in person, you can email your completed utility service request form, copy of your ID, and copy of your W-9 along with a credit card authorization form to customerservice@ci.crowley.tx.us