Due Dates & Late Fees

Please mark your due dates on your calendar.
  • Utility bills are due upon receipt and considered delinquent if not paid on or before the due date.
  • A 10 percent penalty will be assessed on the next business day following the due date.
  • Late notices will be mailed after the penalty has been applied and water will be shut-off 10 days after the original due date.  
Billing dates and due dates can not be changed. These are set by the location of residences.

Not Receiving a Bill

If you have not received a utility bill after five days of billing, please call Utility Billing at 817-297-2201, ext. 1010 or Ext. 1020

Zone 1

  • Billing date - 15th of month
  • Due date - 30th of month
  • Read dates - 1st - 30th of previous month

Zone 2

  • Billing date - 30th of month
  • Due date - 15th of month
  • Read dates - 15th - 15th of previous month